Shipping And Returns
All regular orders are shipped within 1-10 business days. For custom orders turnaround time is 2-4 weeks depending on complexity and fabric availability.
US and Canada - Your parcel will be shipped with a tracking number and usually takes 3 to 10 business days to arrive depending on your location. If you would like expedited shipping (2-3 days) please message me for details.
EU, Japan, Australia, NZ and everywhere else you might be, your parcel will be shipped with tracking number and should arrive in 3-45 days.
If you would like to upgrade to express shipping please message me for options and I will do my best to accommodate your deadline.
If you are located in Toronto area message me for a free shipping code and we can arrange pickup or delivery instead. Still have questions? Please don't hesitate to message me at email@example.com
Unfortunately we are unable to cover the cost of or replace packages shipped internationally that go lost or missing. Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for postal delays or delays due to customs. We do not offer refunds on custom or lost items. International orders are final sale, no returns accepted.
RETURNS AND EXCHANGES
In case of errors on part of TJ Indigo please message photo of the garment ASAP and we will accept returns on an individual basis (with the exception of custom made orders) within 14 days of receiving shipment less shipping costs.
We do not offer refunds on custom or lost items. Please contact me if you have questions at firstname.lastname@example.org